We think genuine reviews are important.
We are immensely proud of our service levels and are a small, deeply committed team.
If we occasionally get it wrong, we would really like our guest to tell US immediately. This allows us to rectify any oversights.
Sometimes things happen beyond our control but we always look for solutions and have clear Terms and Conditions that detail what is within our rental agreement.
We have added links to all reviews we receive.
Those through our main agent Cottages.com, Trip Advisor and those for Air BNB
listing for Bluebell Cottage.
We have no control over what guests say in these reviews but take a look and see. We’re all for clarity and openness.