We think genuine reviews are important.

We are immensely proud of our service levels and are a small, deeply committed team.

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If we occasionally get it wrong, we would really like our guest to tell US immediately. This allows us to rectify any oversights. 

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Sometimes things happen beyond our control but we always look for solutions and have clear Terms and Conditions that detail what is within our rental agreement.

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We have added links to all reviews we receive.

Those through our main agent Cottages.com, Trip Advisor and those for Air BNB

listing for Bluebell Cottage. 

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We have no control over what guests say  in these reviews but take a look and see. We’re all for clarity and openness.